Thursday, July 24, 2008

Haworth Press Update

This update came today on the SERIALIST after a series of complains by various libraries regarding slow or no access whatsoever to online Haworth journals(e.g. Serials librarian, Acquisitions librarian, etc). It works, yes!!!!!!!!!!!!!!

"Dear Serialst,

Thank you for your continued patience whilst we resolve the issues you have
been experiencing with the Haworth Press site. Further to my email yesterday
I wanted to give you an update on how we are working to improve the site for
you.

Migration to informaworld:
Over the coming months we will be migrating all Haworth content to
informaworld and will keep everyone posted on progress. We have set up a
website at www.informaworld.com/haworth which will be updated with
information during the migration.

Site Speed:
Network technicians were able to correct a configuration problem yesterday in
the connection between Haworth's servers and the service provider. This has
resulted in site speeds which are around 40 times faster than users had been
experiencing. We are continuing to investigate other issues that might be
affecting site speed and will resolve any problems that we find as part of this
process.

Access:
If you are having difficulties accessing your institution's subscriptions, please
do continue to contact our support desk haworthpress@taylorandfrancis.com.
Those staffing the support desk are best placed to help and you should expect
a timely response to your query. Alternatively you may contact your local
sales representative who will be delighted to help you. Details of our North
American Sales Managers are below:
Canada & Mexico: Margaret.Walker@taylorandfrancis.com
USA - Eastern Region: Sharon.Murphy@taylorandfrancis.com
USA - Central Region: Carrie.Esch@taylorandfrancis.com
USA - Western Region: Mary.Nugent@taylorandfrancis.com

Please do accept my apologies and thanks for your patience whilst we work to
restore your access to the Haworth Press site.

With kind regards,

Meg Walker

Margaret Donahue Walker
Journals Sales Director - NA
Taylor & Francis
325 Chestnut Street, Philadelphia, PA 19106
Tel: 215.625.8900, ext 346
Fax 215.625.2940
email: margaret.walker@taylorandfrancis.com
www.taylorandfrancis.com

Wednesday, July 16, 2008

From Awareness to Funding: A study of library support in America

New OCLC report:

"OCLC was awarded a grant from the Bill and Melinda Gates Foundation to explore attitudes and perceptions about library funding and to evaluate the potential of a large-scale marketing and advocacy campaign to increase public library funding in the U.S. The findings of this research are now available in the OCLC report, From Awareness to Funding: A study of library support in America. Though this study was based on data from the United States, there are findings in the report that could be applicable to any library seeking to understand the connections between public perceptions and library support.

Among the findings from the report:

  • Library funding support is only marginally related to library visitation
  • Perceptions of librarians are an important predictor of library funding support
  • Voters who see the library as a 'transformational' force as opposed to an 'informational' source are more likely to increase taxes in its support

The report suggests that targeting marketing messages to the right segments of the voting public is key to driving increased support for U.S. public libraries.

READ MORE HERE

Tuesday, July 01, 2008

Blackwell transition to the Wiley Interscience platform.

This just came in:

"Please note that there are still issues with some Blackwell journals and URLs. Wiley will be working on these. [The full list of missing content is listed on their transition site: http://www.interscience.wiley.com/transition - and this will be updated weekly.] "